FAQs

Yes, installation is required for most devices. Standard setups like bike trackers, vehicle trackers and OBD units usually take 20 to 40 minutes. More advanced hardware such as CAN Bus, fuel sensors or dashcams may take longer depending on the vehicle type.

Yes, your mobile app gives you full access to live tracking, trip history, alerts, reports and notifications. You can manage everything on the move without needing a laptop.

Absolutely. Devices are designed for strong coverage across the UAE with stable connectivity even in remote areas like deserts and construction zones.

Yes, the platform offers flexible reporting. You can generate custom reports for fuel usage, route history, driver scorecards, idle time, maintenance reminders and more. Reports can be automated and emailed daily, weekly or monthly.

You receive instant alerts through the app and dashboard. The system logs the event, triggers notifications and can be paired with immobilizer features depending on the hardware.

Yes, many clients use our trackers for temporary or long-term rentals. Devices can be installed discreetly and removed anytime without affecting the vehicle.

Your data is hosted on a secure cloud environment with strict encryption protocols. Access is limited to authorized users, ensuring your fleet information stays private and protected.

Yes, once your system is activated we guide your team through the dashboard, reports, alerts and mobile app. Ongoing support is always available.

You get complete after-sales support including device checks, troubleshooting, technical assistance and monitoring help. We offer quick response through phone, WhatsApp and email so you’re never stuck.

Yes, remote engine shut-off is available on supported devices. This feature can only be activated when the vehicle is parked or moving at a low speed for safety reasons. It’s commonly used for theft prevention and fleet security.

Yes, the system continuously monitors driver behavior and sends instant alerts for overspeeding, harsh braking, rapid acceleration, idle time, route deviation and after-hours movement. These alerts help you manage drivers and protect assets.

If the device temporarily loses satellite or network signal, it continues recording data internally. Once the connection is restored, the device automatically uploads the stored history so nothing is lost.

Yes, advanced trackers support fuel level sensors, power cut alerts, low battery warnings and tamper detection. You get real-time notifications if someone tries to unplug the device, cut the power or manipulate the fuel tank.